Dr. LuLu Naturopathic Clinic, LLC Last updated: June 11, 2026

Dr. LuLu Naturopathic Clinic, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, sign up for our communications, or interact with our advertising, including lead forms on Facebook and Instagram.

Information We Collect

When you submit a form on our website, through our advertising, or on social media platforms, we may collect:

Your name, email address, and phone number
Responses to questions you choose to answer, including questions about your health goals and concerns
Information you provide when scheduling a call or consultation

We also automatically collect certain technical information when you visit our website, such as browser type, device information, pages visited, and general location, through cookies and similar technologies, including the Meta Pixel and other analytics tools.

How We Use Your Information

We use the information you provide to:

Respond to your inquiry and contact you about scheduling
Send you the resources, communications, or appointment links you requested
Provide educational content, newsletters, and updates about our services, if you have opted in
Improve our website, advertising, and services

By submitting a form with your phone number, you consent to receive text messages from us related to your inquiry, such as scheduling links and appointment reminders. Message frequency varies, and message and data rates may apply. You may opt out of text messages at any time by replying STOP.

Important Note About Health Information

Submitting a form, downloading a resource, or booking an introductory call is a general inquiry and does not establish a doctor-patient relationship. Information submitted through marketing forms is not medical advice and is not treated as protected health information (PHI) under HIPAA. If you become a patient, your medical information is collected and protected separately through our secure, HIPAA-compliant patient management system, and is governed by our Notice of Privacy Practices provided at intake.

Please do not submit detailed medical history, medication lists, or other sensitive health records through website or advertising forms.

How We Share Information

We do not sell, rent, or trade your personal information. We share information only with trusted service providers who help us operate our business, such as our customer relationship management platform, email and text messaging providers, scheduling tools, and advertising platforms. These providers are permitted to use your information only to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

Advertising and Cookies

We use cookies and tracking technologies, including the Meta (Facebook) Pixel, to measure the effectiveness of our advertising and to show you relevant content. You can manage cookie preferences through your browser settings and adjust your ad preferences within your Facebook and Instagram account settings.

Your Choices

You may at any time:

Unsubscribe from our emails using the link at the bottom of any email
Opt out of text messages by replying STOP
Request access to, correction of, or deletion of your personal information by contacting us at the email below

Data Security

We take reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect information from anyone under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Dr. LuLu Naturopathic Clinic, LLC Asheville, North Carolina Email: drlulushimek@doclulu.com